Review On a Local, Transactional Site: AirAsia

AirAsia is one of the very popular low-cost airlines that have been expanding rapidly during the years. It operates for domestic and international flights and is Asia’s leading low fare, hassle free and no frills airlines. In fact, they operate with the world’s lowest unit cost with promotional fares as low as RM1. Also, AirAsia has abolished fuel surcharges on 2008 and in doing so, they are claimed to be the first airline in the world to abolish fuel surcharges.

AirAsia’s Ticketless System

AirAsia is the first airline in the region to introduce the implementation of fully ticketless travel. Through this ticketless feature, customers can purchase flight tickets through reservations made through telephone services, online booking and also GPRS, which is the latest made available.

With the ticketless system, customers do not need a ticket to board on a plane. All they need to do is to just remember their booking number and show their identification card or passport for identification and check-in purposes upon arrival at the airport. No tickets, just make your reservations and you’ll be on your way to board on the plane! Besides, your flight itinerary with your travel details will be emailed or handed to you after payment has been made.

Booking & Payments

There are basically 5 ways to book your flight:
• Online
• Mobile
• AirAsia Call Centre
• Sales Office
• Airport Sales Station
• Authorized Travel Agents

Following are the steps in booking your flight online:
1. Go to www.airasia.com
2. Select your trip type to be either a return trip or one way.
3. Select the departing and arriving cities of your trip from the scroll box.
4. Select the departure and return date of your trip from the scroll box.
5. Select the number of guest and any infants from the scroll box. (max 9 adults & 4 infants)
6. Then click “Search”.
7. Select your departing flight and returning flight displayed on the screen with the fares & travel time.
8. Accept the Terms & Conditions of Carriage & Fares Rules if the selected flight, fare rules & pricing information are acceptable.
9. Enter guest’s information and fill in the contact person form.
10. Click “Pick My Seat” to choose your seat and your guest’s seat.
11. Verify the total price of your flight and then select your payment method. Your payment can be made via credit card, direct debit and e-gift voucher.
12. Once your payment has been processed, your Flight Itinerary will be displayed on the screen and sent to your email.

For more information regarding booking and payment, please click
http://www.airasia.com/site/my/en/page.jsp?name=How+To+Book&id=4ebb40b0-c0a8c85d-1410a850-53721771&nav=0-0

The ticketless system makes travelling much easier and more convenient. More importantly, it helps us save time and money through their super-low fares.

With this new and improved system implemented, now everybody can fly!!